Internet & Account Safety

The internet can help residents communicate, find information, manage important accounts, and complete everyday tasks. Internet & Account Safety gives adults 55+ practical skills for browsing, email, online searches, account protection, digital organization, and basic troubleshooting. 

Safer browsing. Stronger accounts. Greater confidence.

WHY THIS LEARNING PATHWAY MATTERS

Online tasks feel easier when residents understand both how the internet works and how to protect themselves while using it. These workshops replace uncertainty with patient instruction, realistic practice, and simple habits that support safer, more independent technology use.

SEVEN PRACTICAL WORKSHOPS:

1. INTERNET BASICS
   Learn how Wi-Fi, browsers, websites, links, and tabs work. Practice navigating pages and browsing safely without feeling overwhelmed.
    
2. EMAIL BASICS
   Learn to create, read, reply to, forward, and organize email while recognizing spam, suspicious links, and unsafe attachments.
    
3. SEARCHING THE INTERNET
   Turn everyday questions into effective searches. Identify advertisements, trustworthy websites, useful results, and information that should be verified.
    
4. PASSWORDS & ACCOUNT SECURITY
   Create stronger, unique passwords and protect important accounts using password managers, two-step verification, alerts, and account-recovery tools.
    
5. ONLINE SHOPPING & BANKING
   Shop, pay bills, and monitor accounts more safely online while checking websites, sellers, charges, and payment security.
    
6. DIGITAL ORGANIZATION & FILE MANAGEMENT
   Organize photos, documents, downloads, folders, and cloud storage. Practice finding files, reducing clutter, managing storage, and creating backups.
    
7. TECHNOLOGY TROUBLESHOOTING BASICS
   Use a calm, step-by-step process to solve common device, app, Wi-Fi, sound, and charging problems. Learn when to restart, update, or ask for help.

ONE WORKSHOP. TWO VALUABLE EXPERIENCES:

EDUCATION

Clear instruction, patient demonstrations, accessible materials, and guided practice help residents understand and use technology more confidently and safely.

PRACTICAL TECH SUPPORT

Time is also reserved for simple questions involving smartphones, tablets, email, apps, settings, passwords, files, Wi-Fi, and other everyday technology concerns.

CHOOSE ONE SESSION OR BUILD A LEARNING PATHWAY

Select the workshop that best fits your residents’ current needs, or combine three to seven sessions into a progressive Internet & Account Safety program.

WORKSHOP FORMAT

45–60 minutes of accessible instruction followed by approximately 15 minutes for questions and practical technology support. Participants are encouraged to bring their own smartphone or tablet. Give your residents practical tools to browse, communicate, protect accounts, organize information, and solve common technology problems with greater confidence.